We have retailers across the globe. To find your nearest sales point, visit our Find a Stockist page.
For orders in the US, please visit our dedicated US website: usa.studioroof.com
Orders for the UK cannot be placed on our website. However, we have many UK-based resellers, including online shops.
Check our Find a Stockist page for more information.
Payments can be made in Euros. We accept the following payment methods:
You can enter your coupon code at the bottom of the “View Cart” page before checkout.
Yes! You can purchase gift cards here.
We do not charge credit card fees. However, delivery costs will be added during the checkout process.
Orders are shipped twice per week from our webshop in the Netherlands. Once your order has been dispatched, you will receive an email with a tracking number.
Delivery times depend on the destination country. For estimated delivery times based on your location, please visit our Shipping Prices page.
If you want to cancel your order, email us as soon as possible – within 24 hours – at shop@studioroof.com.
For changes, email us at the same address. Please note:
If an item is delivered damaged, email us immediately at shop@studioroof.com. Please include a picture of the damaged item to help us understand the issue.
If you haven’t received an order confirmation, it may be due to one of the following reasons:
As a private customer, you have the right to cancel your order within 30 days without providing a reason. To initiate a return, email us at shop@studioroof.com.
Once your return is confirmed, send the items to:
Studio ROOF
Prinsenstraat 11H
1015 DA Amsterdam
The Netherlands
Note:
If you’re having trouble hanging our products, first make sure they’ve been properly assembled.
We’ve also prepared a video to show you how to hang our products, which you can watch here.
If you still can’t hang it, drop us a line at studioroof@customerservice.com.
